What Our Customers Say
Here are a few customer testimonials. You can read more on Yelp, Angie’s List, and Google Reviews.
I found Ty through YELP, when I was in desperate need of a reliable and trustworthy pool guy. Our previous pool guy split and left our pool a green mess. One call to Ty and my pool is now sparkling green. He came out and laid down the goal and timeline he would need to be successful. He helped us install a new pool pump and got our motor running in tip top shape. His work ethic and quality are the reason he gets 5 stars. We have his crew come out weekly (Chad, is the best!) and always leaves a note updating on our status on what they did and what needs to be fixed. That is greatly appreciated. Its tough to find a solid pool guy who takes absolute pride in his work, but that guy is Ty and his crew. We will be customers for life.
Excellent company, fair prices. Ty is a true professional, he came out and gave me an estimate. Then a guy named Rick came over to do the work for plaster repair and a cleaning. My plaster is a least 20 years old. But I’d say these guys added, hopefully, another 5 years or so until I have to get a proper replaster job. I can’t overstate how much I liked Rick. He’s been in the business for more than 30 years and knows what he’s doing. I highly recommend this company!
My weekly pool service from another contractor was pathetic and I had just returned to find my beautiful lap pool starting to look like the green lagoon. The chemical levels were almost nonexistent which meant I needed a new pool service. I called Tri-City and he was able to stop by in about thirty minutes (wow what response time!) He discussed the various options, asked me a number of questions to determine exactly what I needed and made several suggestions. I was impressed, Ty worked on the pool for nearly an hour, providing me a neat checklist of exactly what services were done and what might be needed or recommended for the future. I immediately set Tri-City up as my weekly service to keep my lap pool inviting and refreshing! Thanks Tri-City for quality, professional service!
Easy-to-talk-to, reliable, consistent service over the past 5+ years! If there is ever a problem, a simple phone call will do and they will be at your place quickly to resolve.
The pop up actuator housing was cracked. and they replaced the housing. They did a great job of replacing the housing. Dave was on time called me before he arrived and did the work in an hour. I had called 5 other companies that were recommended to me and they either didn’t answer or flaked out. Ty and Dave were awesome! I have already recommended them to 2 of my neighbors and my sister in law. It is so hard to find good companies that do what they say they will do. I can’t express my thanks to them enough!
After maintaining our pool and spa for a year, I finally broke down and hired a weekly pool service. I had used a pool guy at our last house and wasn’t very happy with his lack of attention to detail. However, Ty, at Tri-City is marvelous. Now my pool sparkles every day. Ty monitors every aspect of our pool and spa – pumps, filters, water, etc. He leaves a checklist every week at my patio door that lets me know that the equipment is operating well, all of the filters were cleaned, and if any special chemicals were used. I should have called him a year ago!
We have been using Tri-City Pool service for the last 6 months and are very pleased with the attention paid and condition of our pool. When we initially started service, we had some water balancing issues (started well before calling Ty) and Ty worked to address the issues and any concerns we had starting out. After a few months our pool was in (and remains in) sparkling condition. I would not hesitate in recommending Tri-City Pool service in the future.
I was very happy with Ty. He is upfront knowledgeable and he takes pride in what he does. He has provided me with excellent customer service and I couldn’t ask for anything more. Our pool is as blue as can be and he will be my go to guy for pools in the future. Thanks for your great work Ty I really appreciate it!
Ty was awesome. Great service in installing New pump and filter and heater. Also great for green pool clean up.